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Summary of ReverbNation Customer Service Calls

234 TOTAL CALLS
94% SUCCESSFUL CONNECTIONS
03:05 AVG CALL DURATION
7% ISSUES RESOLVED

Customers Contact ReverbNation to Ask about:

Account:

  • “Took money from my bank account after I been canceled the Subscription”
  • “Wanna canel my account and stop them from taking money on off cards for promotions cancel my account and stop taking money”
  • “Have account i dont know email to, and trying to delete it. Not the email im giving you.”

Payments and Charges:

  • “Charge for cancelled membership”
  • “Error billing”
  • “False transaction”

Activation/ Cancellation:

  • “Cancellation”
  • “I want to cancel account”
  • “Subscription cancelled but my card is still being charged.”

Request for Information:

  • “Question about advertising”
  • “I forgot what email i have on my artist page "TURBO 2STRONG" HOWcan i change my email to enter my account”
  • “How to activate Premium membership ReverbNation”

Refund:

  • “Refund money”
  • “Refund”

Website/ Application:

  • “I want to move my domain name to another website host”
  • “My website domain is down”
  • “Problems with website”

Cards:

  • “Credit card charge”
  • “My card was charged twice in one day”

Staff:

  • “Discontinue service”
  • “Don't need your services”

Other:

  • “My domain”
  • “Having trouble signing into my acount cause I dont have the same email.”
  • “Plan”

ReverbNation Rating Stats

2.9 out of 5 stars
based on 16 reviews
See all 49 reviews

Rating stats

  1. 4 reviews
  2. 3 reviews
  3. 4 reviews
  4. 1 review
  5. 4 reviews

About ReverbNation

Top 5 ReverbNation Products

Account

Top 5 Likes about ReverbNation

I my website

Top 5 Dislikes about ReverbNation

Steal money without permission, Racketeering, No understanding customer support, No refund, Cowardice

ReverbNation reviews and complaints

ReverbNation is ranked 10 out of 125 in PR and Marketing category

Payment Methods

VISA

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ReverbNation Stats

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Number of Calls

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