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Summary of ReverbNation Customer Service Calls

140 TOTAL CALLS
95% SUCCESSFUL CONNECTIONS
03:20 AVG CALL DURATION
9% ISSUES RESOLVED

Customers Contact ReverbNation to Ask about:

Account:

  • “My account”
  • “Why is my account still geting charge”
  • “Account compromised!”

Payments and Charges:

  • “Billing”
  • “Unauthorized use”

Website/ Application:

  • “Problems with website”
  • “Problems with my website”
  • “Questions about packages not clear on website”

Cancellation:

  • “Cancellation”
  • “I want to cancel account”

Cards:

  • “Credit card charge”

Refund:

  • “Refund money”

Other:

  • “To edit/change featured song”
  • “Tickets”
  • “Album Release”

About ReverbNation

Top 5 ReverbNation Products

Account

Top 5 Dislikes about ReverbNation

Steal money without permission, Racketeering, No understanding customer support, No refund, Cowardice

ReverbNation reviews and complaints

ReverbNation is ranked 9 out of 65 in PR and Marketing category

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ReverbNation Stats

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Number of Reviews

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Number of Calls

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A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future

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