Anonymous

NOT WORTH ANY AMOUNT BEYOND ZERO

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I was on a hopeful train when I signed onto reverbnation a year ago and even then (While working a steady job JUST before the pandemic) I am not sure why I would have put out over $100 bucks for anything Reverb offers. I think even then I knew better than to think I would need ReverbNation to assist me beyond my own website, being streaming on all digital platforms and being on youtube with my own channel for music etc.....I was shocked to see $138 bucks taken out of my account on an auto withdrawal as I had forgotten I had ever even subscribed to anything.

Not only did they raise their price over $25/annually without a letter to the consumer, but they don't even give you the kind annual renewal heads up that EVERY other subscription I'm part of, including auto insurance etc. does. The least they could do, with so many in this industry suffering the economic downturn, is to let users be aware that the renewal is coming up so they can opt out, ESPECIALLY knowing they upped the price $25 bucks and maybe allow that email to shake some sense into the poor decision-making minds of us (Yes, my bad!!) as RN doesn't offer a smidge of anything close to decent exposure. Wow.

One of the poorest choices I made all year and I've been pretty good about being positive this past year.

NOT WORTH IT ---- no matter what you may be thinking in a musical high of optimism---stick with your own website and distributing music through distrokid and SKIP giving money to reverbnation . ALSO - be prepared to not be able to reach customer service.

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Loss:
$138
Cons:
  • Racketeering
  • Expensive

Preferred solution: Full refund

Anonymous
map-marker Warrensburg, Missouri

Please check my account "I am being bumped dowm on local charts by people who have

please check my account "I am being bumped dowm on local charts by people who have 2 or 300 views "please check into this I looked at their plays and it can t be. I have left messages not sure you are getting them no one ever calls back! If I am wrong how?
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User's recommendation: I am pleased!

Mark P Fcr

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Verified Reviewer
| map-marker Mansfield, Texas

I need to cancel my account

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I need to cancel my account as soon as possible . Reason A few if not more songs will be used in a film script ive written for( paramount pictures) My friend created this account for me and she and I nolonger are together. Please close it so music is nolonger available for the public. Thnks Mark pack
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Anonymous
map-marker Philadelphia, Pennsylvania

Trying to downgrade from premium to free forever

Choose free option not working. Red circle with line through it. Trying to switch to free forever option.
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John S Emq

My page got removed.

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New laptop and software. New FB page. Reverb Nation didn't recognize my email and subsequent removed the page
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Preferred solution: Restore my page. I owe no money but my account was blocked because of a forgotten password

Mia S Alj

Help with music

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I don't have a payment was to get a spot for my music I was wondering you had plans for that. I really do need help to get my music out there please help me
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Pros:
  • Created an awesome website for my music
  • Usually a great platform

Preferred solution: Price reduction

User's recommendation: Nome

Anonymous
map-marker Concord, California

Owes me st least 4-5 months, i unsubscribed months ago and they keep charging me i dont understand what the deal is

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unsubscribe me and refund me for 4 months prior i unsubscribe you a long time ago ide like a refund please i unsubscribe you months ago why are u still charging me? its really annoying who do i have to call on this matter why are you still charging me when i unsubscribed you months ago
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Anonymous
map-marker Atlanta, Georgia

General Inquiry

Hello My name is Maurice and I was a current user of the Reverbnation site. I used it for my artist website as well. I canceled my subscription a couple of months ago and is curious is there a way to retrieve my website domain name back from Reverbnation so I continue to use it.
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Alice K Wku

Because you haven’t helped me at all

A friend told me about you...They said I could sell my music on your site... so I joined, I asked for help, you are ignoring me and just taking money out of my account each month... its impossible to cancel once you join... because I have asked you to cancel my account...no one has reached out to me by phone to either help me get started or to help me cancel... so that means you dont have good customer service, or you dont care about your musicians...how hard is it to make a phone call?
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Pros:
  • Never really used service past few years
Cons:
  • No understanding customer support

Preferred solution: Full refund

User's recommendation: They haven’t been able to reach for help

Anonymous

Response of ReverbNation

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They responded but it was an inadequate answer less than forthcoming without really giving me the answers I wanted I canceled my membership after 6 years and removed my songs from their promotion. All they needed to do was answer their damn phone! Pissed consumer responded quicker than the past several months I gave ReverbNation the opportunity to respond. Al;so I spent a ton of money with reverb nation so I am happy to leave.
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User's recommendation: Go with ASCAP I did.

Jana K Itm

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Verified Reviewer

I was charged for a membership, 159$ Big mistake I pay for Michael Cramer,JI

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I want 159$ credited to my account same one you accidentally stole from me, Jasmine and Sonia will get this, I have called every day for 2 weeks not 1 call back,I also paid for a review of Crazy in love Big mess
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Loss:
$11
Pros:
  • Great people
Cons:
  • No commutation

Preferred solution: Full refund

Anonymous
map-marker Rochester, New York

Another issue with reverb nation

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My name is Eric Cerminara. Ive been a loyal customer for years and its honestly brought me nothing but trouble. I just released my latest album Coffee Shop Rap and its on all streaming platforms. I NEED it on TikTok and Instagram as well though. Please let me know how we can make this happen ASAP! Thanks
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kelly r Dvw
map-marker Concord, California

Billing

I close my account probably two months ago and Im still getting charged I would like to I would like to not submit and I want my account closed down so that you guys do not take anymore money from me
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User's recommendation: stop charging me

Anonymous
map-marker Ventura, California

Can’t contact reverbnation

I have tried numerous times to email and call reverb nation. I never get a response. At this point Im just looking to take my page out down. I dont know what to do. Ill just keep bugging them I guess. They never made much money on me. I never had a chance to use the service much after a short time of having it.
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User's recommendation: Use band camp or soundcloud

Anonymous
map-marker Philadelphia, Pennsylvania

Trying to merge my two sites

I have two sites on Reverbnation called Blutopia but I cannot merge the two sites. Is there a way you can help me?
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